Privacy Policy
Last Updated: 17 December 2025
Premier Homecare Angels (“we,” “us,” or “our”) operates the website https://phangels.com/ (the “Site”). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information.
This Privacy Policy applies to information we collect through our website, including our employment application forms, contact forms, and general site usage.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”).
- Information You Provide to Us
- Contact Information: When you fill out a contact form or request a consultation, we collect your name, email address, phone number, and details about your care needs.
- Employment Application Data: If you apply for a job via our “Employment” or “Join Our PHA Family” pages, we collect sensitive personal information, including your full name, address, phone number, email, driver’s license status, professional license status (e.g., CNA, HHA), work history, and shift preferences.
- PHA University: If you log in to our training portal, we collect credential data to verify your identity and track training progress.
- Information Collected Automatically
- Usage Data: We may collect information on how the Service is accessed and used, including your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
- Cookies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve your user experience.
2. How We Use Your Information
We use your Personal Information for the following purposes:
- To Provide Services: To schedule consultations, answer inquiries, and coordinate home care services.
- To Process Job Applications: To evaluate your qualifications for employment as a caregiver or staff member.
- To Communicate: To send you updates, newsletters (if you opted in), or administrative information regarding your account or our services.
- To Improve Our Site: To monitor the usage of our Site and detect, prevent, and address technical issues.
- To Comply with Legal Obligations: To maintain records as required by California law and the Department of Social Services.
3. Disclosure of Your Information
We do not sell your Personal Information. We may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., website hosting, email services) who have access to your Personal Information only to perform these tasks on our behalf.
- Legal Requirements: We may disclose any and all personal information we may have if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Data
The security of your data is important to us. We use commercially reasonable methods to protect your Personal Information. However, please remember that no method of transmission over the Internet is 100% secure. While we strive to use acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your California Privacy Rights (CCPA/CPRA)
If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
- Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (such as legal record-keeping requirements for employers).
- Right to Correct: You have the right to request that we correct inaccurate personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us using the information below.
6. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@phangels.com
- By phone: (510) 227-5391
- By mail: Premier Homecare Angels 909 Marina Village Pkwy, No 682 Alameda, Ca 94501